by

Ray Schultz , February 7, 2018

Just two days after fellow Oath Brand Yahoo Mail began faltering, AOL email is down today, affecting hundreds of users in New York, Chicago and other parts of the U.S., according to reports in

Express and Down Detector. And Yahoo Mail is still out for many users.

Email marketers can expect to see little or no response from the affected areas while the outages last.

AOL Customer Support acknowledges its problem, saying on Twitter: “We are aware that some of our members are still experiencing Blerk errors when signing in. Our engineers team is working on this.”

The AOL problems began at 8:23 a.m. EST, according to Down Detector.

One AOL user complains: “My AOL has been down in Los Angeles County since (February 15, 2018). First I get AOL’s ‘blerk’ screen after which a Google Chrome screen pops up saying that my connection is not private due to possible hackers (or other issues).”

Another writes: “For 2 days I have not been able to (get) on AOL. I keep getting that picture of the silly can.”

In a message posted ten hours ago, an AOL user writes: “I believe we are being sent to a phony website, where it asks only for our username or e-mail address. It will reject that and tell you to use another one.”

Of the AOL complaints received by Down Detector, 80% were for email, and 16% for dial-up internet. They mostly are originating from New York, Brooklyn, Chicago, Los Angeles, Philadelphia, Washington, Phoenix, Denver, Tamper and Minneapolis.

As for Yahoo Mail, several people complained today on Down Detector that they have had no email service since Sunday, and Down Detector is

reporting problems over the last 24 hours.

“Yahoo emails still down in Dallas since Sunday,” writes one user.

“Still down for A SECOND DAY,” says another. “When can we expect to get our email?”

“Not working now…(worked (February 15, 2018)),” adds a third complainant.

Of the gripes, 49% have to do with log-in and 32% with reading mail. And 17% cite “receiving email (send email to Yahoo).”

Down Detector warns that “scammers are attempting to rip off consumers by offering fake support for Yahoo Mail. Yahoo will never charge for support.”

MediaPost.com: Search Marketing Daily

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