Bing advertisements Continues To experience knowledge prolong

through Laurie Sullivan, group of workers author @lauriesullivan, (February 11, 2016)

Outage issues at Bing advertisements proceed to plague the hunt engine’s conversion reporting platform — leaving advertisers with out visibility into spend, as well as campaign efficiency like impressions, clicks, and conversions. As of four a.m. PST, the incident document presentations the gadget continues to expertise a glitch.

Bing advertisements issued an apology in boards and on Twitter Tuesday. Advertisers cannot get admission to their information to determine the efficiency of advertisements, which makes it — to say the least — tough to optimize.

The Microsoft type started out reporting a lack of marketing campaign studies Saturday. The outage affects API, internet UI, Bing commercials editor, and mobile.

at the beginning, Bing mentioned that customers monitoring reporting data could in finding the industry intelligence information did not populate. the info delays affected multiple products and services across the Bing commercials platform. This issue would possibly additionally lead to over/below supply due to marketing campaign price range pause or replenishment delays.

Engineering teams are seeing some processing improvements in programs after deploying a restoration. As of February 10, 2016, 1 a.m. PST, advert marketing campaign efficiency reporting is delayed by using on the most 19 hours — down from 40 hours prior within the week, in step with Bing.

Bing did verify that the information processed during the weekend is incomplete, and will update the info for impacted hours as soon because the device catches up.

The Bing procuring catalog, additionally hit with the aid of the outage, skilled roughly the identical delay in reporting. Billing information, additionally impacted, would possibly not express the exact worth within the reporting interface so long as the glitch persists.

These are the Bing commercials structures seeing delays:

  • advert delivery: customers may see over/under supply because of marketing campaign finances pause or replenishment delays.
  • BI/Reporting: All advertiser going through experiences are not populating with most contemporary information.
  • Billing: Prepay and Postpay billing knowledge is impacted and might no longer convey the exact value.
  • Advertiser API: Bing ads Advertiser API customers trying to pull full information for the day past with “ReturnOnlyCompleteData=real” could have obtained some error messages.
  • Product commercials: Bing buying catalog processing is also about 2 days in the back of. Bing merchant center customers will discover that Feed recordsdata uploaded may take up to 2 days to course of
  • UET/Remarketing: UET tag standing for lively tags shall be incorrectly displaying as ‘Inactive’ and objectives could show as ‘not Recording Conversions’. Remarketing lists sizes have no longer been up to date given that 2/6/2016.
  • publisher: reviews retrieved from the pubCenter UI and the pubCenter Reporting API may not have complete information right through the impacted timeline because of knowledge upstream not being to be had.
  • Editorial: There will probably be a extend in processing keywords/ads/ad Extensions which might be in Editorial Pending evaluate status. Appeals requested thru Bing commercials UI will even expertise a extend.

 

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