Comcast’s Nationwide Outage On Presidents Day causes Nationwide Outrage On Twitter

the purchasers of the u . s . a .’s biggest cable firm hoping to spend the Presidents Day holiday on their couch bingeing on the most recent presentations or observing the Grammy Awards had a impolite awakening Monday morning: Cable tv provider was down in massive areas across the U.S., together with Seattle, Chicago, Denver, Houston, Portland, the big apple, Baltimore, Washington, Philadelphia, and Boston, consistent with DownDetector.

beginning at round 10 a.m. ET, an enormous spike in outage experiences from across the u . s . regarded on DownDetector—accompanied by, in fact, a flurry of livid tweets to Comcast. Most shoppers mentioned they may get admission to native channels but nothing else.

Comcast’s help line used to be so inundated with calls that many people tweeted they may not get via.

in the meantime, Comcast’s Twitter make stronger crew struggled to keep up with complaints.

that is how the hashtag #Comcast surged this morning, in line with an diagnosis of a pattern of tweets by Hashtags.org:

As of posting, the company’s main Twitter feed, however, made no mention of the outage. A tweet about its rural broadband application raised the ire of some clients who were struggling with their very own provider.

it can be unclear if Comcast will difficulty refunds, because it did after two outages in three days struck the X1 platform in 2014. update 2 p.m. ET: A Comcast spokesperson, Jennifer Khoury, sent fast company a statement, which Comcast also posted on its website:

we have now repaired the brief network interruption that impacted some of our services this morning. Our engineers continue to work on this difficulty and virtually all products and services have already been restored. We apologize for any inconvenience this has led to our shoppers.

The timing of the outage is unlucky for the company: not up to two weeks in the past, Comcast announced its plans to compete with Google Fiber with the aid of launching gigabit internet provider in 5 cities in 2016.