JPMorgan Chase Ends firm Voicemail
“We realized that infrequently someone makes use of voicemail anymore.”
June 3, 2015
in line with the associated Press, the most important bank in the U.S., JPMorgan Chase, has ended voicemail services for approximately 1/2 of its 136,000 shopper bank employees.
“We realized that hardly any individual makes use of voicemail anymore, as a result of we’re carrying one thing in our pockets that get texts, email or a telephone call to you,” stated consumer and community banking division chief Gordon Smith.
As many corporations are relying less on cellphone calls and extra on e-mail, fast messages, and chat apps like Slack to keep in touch internally, voicemail that’s tied to a desk cellphone seems woefully inefficient. while i take advantage of my landline at work to make calls to individuals out of doors of the place of business—by no means to coworkers—i’ve now not checked my voicemail in nearly a year, partly because i will’t determine which mixture of buttons will supply me get entry to to it. lots of my colleagues have additionally admitted to never checking their voicemail inboxes.
JPMorgan employees who engage with shoppers will nonetheless have voicemail, the AP studies, but the bank is ditching voicemail for many departments, including IT.
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