SendGrid Raises $20M, Plots New strategy for brand new Markets

SendGrid CEO Sameer Dholakia

December 02, 2014   Michael Davidson The prior two months have been busy ones for SendGrid and its new CEO Sameer Dholakia, who joined the company in September. The Boulder-based company announced these days it has raised a $ 20 million sequence C spherical and landed Bain Capital Ventures as a new investor. SendGrid makes cloud-primarily based software that consumers use to deliver electronic mail such as order confirmations and invoices to their consumers, and it is answerable for handing over more than 435 million e-mails a day. the new round brings the amount raised by way of SendGrid since it used to be founded in 2009 to $ forty eight million. along with Bain Capital Ventures, prior traders Bessemer challenge companions and the Foundry group also invested within the round. prominent angel traders including Jeff Clavier, Dave McClure, and David Cohen have stakes in the firm. SendGrid remaining raised venture capital in 2012. With the spherical out of the best way, Dholakia’s job now could be to construct on SendGrid’s boom during the last 5 years via creating new products and attaining new consumers in new markets—all whereas keeping off new competitors. “we are in a far more competitive market lately than we’ve got been prior to now, and that i expect that to only raise,” Dholakia said. “It’s now not the small market that SendGrid pioneered years ago. i think we have now now confirmed there is a giant market opportunity there.” Dholakia comes to SendGrid after working as an executive at Citrix (NASDAQ: CTXS). previous to that, he was once CEO of VMLogix, which Citrix bought for an undisclosed worth in 2010. Dholakia mentioned his plans for SendGrid and learn how to use the new funding are taking form. much of the money will probably be used so as to add new options to SendGrid’s e-mail supply software. Dholakia said SendGrid plans to unlock new options starting next quarter and persevering with through 2015. He declined to present details, however he mentioned SendGrid will likely be pushing into what he called two new instructions. the primary is to make SendGrid a better software for marketing. while in 2013 it began offering options for email advertising and marketing, for many of its historical past SendGrid has specialised in transactional e-mails, like order confirmations, receipts, and reminders. Dholakia stated the corporate has been very successful in that area of interest, turning into the provider for more than 180,000 buyers including LinkedIn, Airbnb, Uber, and Github. SendGrid is used to ship out 15 billion e-mails per month and has despatched more than 300 billion total, in step with the corporate. but sending these forms of messages is most effective a part of what corporations use e mail for, and lots of SendGrid shoppers use different electronic mail delivery products and services which are extra marketing-centered once they offer promotions or run campaigns. Dholakia mentioned up to date visits with SendGrid shoppers published they needed an e-mail delivery carrier that blended these capabilities and also offers them insight into customers according to other online habits. “an increasing number of, we’re seeing our consumers say they need to send extra stuff via our pipes, of various varieties and flavors,” Dholakia stated. “i think that’s where our chance is.” the company backs that opinion up through citing the Radicati team’s estimate that e mail shall be a $ 12 billion market this yr and a $ 23.5 billion market through the tip of 2018. Dholakia mentioned the 2nd new course will likely be related to big knowledge. “We’re sending 15 billion e-mails a month now,” he stated. “There are issues we will examine and insights we will glean from that vast quantity of information that we are able to use for the advantage of our clients.” in addition to improving the product, he mentioned SendGrid will enlarge its personal go-to-market team. that includes transferring from a adaptation that primarily relies on inbound gross sales to at least one that is extra aggressive about outbound advertising and marketing and gross sales. Success in these areas might be essential to SendGrid’s future. by way of emphasizing marketing, it is going to come into competitors with corporations like MailChimp and dependable Contact. however SendGrid also is vying with rivals who want part of the marketplace for transactional e mail, together with Mandrill, which is a component of MailChimp, and Mailgun, which is owned via Rackspace. Dholakia is confident SendGrid will capitalize on its expertise and massive current purchaser base as it makes its transition. He mentioned the company’s long-term intention to be a large publicly traded company remains the identical. “I do imagine SendGrid is an IPO-sure firm,” he stated. “it will require a substantial amount of execution and tough work and smart move-making, and the whole thing that goes into that, but I don’t assume that’s an aspirational thought as so much as it is a chance.” He stated the timeline is still to be decided, but it would most certainly be inside just a few years. whereas Dholakia may well be plotting new guidelines for SendGrid, he stated the company he inherited was once in excellent shape. SendGrid not releases details about its earnings, however the company reportedly was coming near $ 50 million in annual revenue. In 2013, it reached revenue of $ 28.9 million, earning it a spot on the Inc. 5000. “The crew before my arrival did a super job building a great firm,” he stated. i didn’t walk right into a scenario the place we needed to make sweeping selections to proper the ship.” Dholakia mentioned some of the challenges SendGrid faces now are the reputedly mundane ones like inside verbal exchange and operations that can hamstring a hit startups as they amplify. SendGrid has grown to a 250-particular person company after including about one hundred people in this 12 months, and it may possibly develop at a identical charge next 12 months. In managing that increase, Dholakia stated he’ll draw on lessons he realized at Trilogy, which he helped grow from a startup to a company with $ 300 million a 12 months in earnings. He additionally guided VMLogix through its sale to Citrix, the place he said he noticed what it took to run a $ 3 billion company.

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