Tag: Customer

Gartner Analysts Predict Data Trends, Virtual Influencers, Slowing B2B Customer Journey

What is Customer Acquisition Cost and Why Your Marketing Needs It

The direct link between company culture and customer loyalty

Amazon allowed major breaches in customer data protection, alleges ex-chief of InfoSec

Demandbase added to the 365 Customer Insights ecosystem

How brands can create omnichannel customer experiences

Different ways of seeing the customer

How Augmented Reality (AR) Continues to Transform Customer Experience?

RollWorks announces new capabilities focused on the B2B customer journey

How Conversational AI is Transforming the Customer Experience

How Cinemark personalized the digital customer experience

Why Gaining Customer Trust is so Challenging Nowadays – and What to Do about It

Why B2B customer experience is just as vital for growth as B2C

Customer Experience Speakers for Your Event

74% Of Consumers Expect A Hybrid Customer Buying Experience, Study Finds

As big companies take liberties with customer data, mistrust abounds

T-Mobile investigates claims of giant customer data breach

HBO Max leans into customer demand for enhanced digital experiences in stores

Companies Helping E-Commerce Stay a Step Ahead of Customer Expectations

AI and the New Age of Customer Advocacy

Blue Origin’s first paying customer is the youngest person to fly to space

The Role of Data Science in Improving Customer Satisfaction

Microsoft customer support agent compromised in attacks by SolarWinds’ hackers

What Does it Take to Make a Customer Loyal to a Brand?

Artificial Intelligence in Customer Support: What AI Means for Your Chatbots

Google Updates Customer Match, Performance Max, Adds Automation Products

Driving customer adoption of clean energy-as-a-service

Measuring Important Metrics for B2B Customer Experience in SaaS

Customer Engagement Strategies in the Retail Industry – A 2021 Outlook

How to Improve Customer Experience with AI Chatbots?

How to Get Testimonials and Reviews With a Small Customer Base

PIM Helps Businesses with Effective Product Management and Better Customer Experience

How is Conversational AI Improving Customer Experience?

Can a close friend or big customer serve on my board of directors?

The Best Way to Make a Customer Feedback Program Work for Your Brand

Merkle Global CEO Craig Dempster Defines Customer Experience For 2021

Best Ways to Stop Customer Churn Immediately

Customer Success is Becoming an Era to Oppose Down-Sales

How Artificial Intelligence is Transforming Customer Service Industry

Customer Data Platforms Take On Bigger Role As Cookies Disappear, Privacy Compliance Tightens

Stackie winners get creative, highlight how martech maps with customer journeys, more

Google Third-Party Verification Launches With Integral Ad Science, HP As Beta Customer