Tag: Customer

Technology Highlights - Daily Updates on Technology & Devices

Oracle Retail launches customer acquisition tool for commerce marketers
Oracle Retail launches customer acquisition tool for commerce marketers

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Marketing Automation and Customer Service: How are they Connected?
Marketing Automation and Customer Service: How are they Connected?

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Why You Need to Consider IoT in Improving Customer Experience
Why You Need to Consider IoT in Improving Customer Experience

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3 Ways Tech Startups are Using AI to Revolutionize Customer Experience
3 Ways Tech Startups are Using AI to Revolutionize Customer Experience

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AI Customer Service Will Save You Money, but it Might Cost You Customers
AI Customer Service Will Save You Money, but it Might Cost You Customers

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5 Strategies the Best Customer Success Orgs Are Rethinking For 2020
5 Strategies the Best Customer Success Orgs Are Rethinking For 2020

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The Perfect Job Description for a VP of Customer Experience (CX) 
The Perfect Job Description for a VP of Customer Experience (CX) 

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Lytics now integrates with Google Marketing Platform to enable customer data-informed campaigns
Lytics now integrates with Google Marketing Platform to enable customer data-informed campaigns

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LogMeIn adds WhatsApp, WeChat integration to Bold360 customer engagement platform
LogMeIn adds WhatsApp, WeChat integration to Bold360 customer engagement platform

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Retina integrates with Shopify, offers predictive analytics for customer lifetime value
Retina integrates with Shopify, offers predictive analytics for customer lifetime value

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Less than 40% of customer data execs confident they know where company’s data is stored
Less than 40% of customer data execs confident they know where company’s data is stored

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How AR and VR Will Enhance Customer Experience
How AR and VR Will Enhance Customer Experience

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Experian’s new identity resolution service seeks to help marketers improve customer experience
Experian’s new identity resolution service seeks to help marketers improve customer experience

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Saleforce 360 Truth designed to deliver a connected, continuous customer experience
Saleforce 360 Truth designed to deliver a connected, continuous customer experience

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Lizzo is being sued again—this time for being a nightmare Postmates customer
Lizzo is being sued again—this time for being a nightmare Postmates customer

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Adobe Personalizes Customer Experience, With Privacy At Core
Adobe Personalizes Customer Experience, With Privacy At Core

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Lytics launches Salesforce Marketing Cloud integration for customer journeys
Lytics launches Salesforce Marketing Cloud integration for customer journeys

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10 Core Foundations for a Great Customer Experience
10 Core Foundations for a Great Customer Experience

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Technological Empowerment Of Employees Strengthens Customer Experience
Technological Empowerment Of Employees Strengthens Customer Experience

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Biometrics – Payments and Enhanced Customer Experience
Biometrics – Payments and Enhanced Customer Experience

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A Better Customer Experience — Why Little Things Matter
A Better Customer Experience — Why Little Things Matter

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Awe-inspiring customer experience starts, and ends, without ‘gotchas’
Awe-inspiring customer experience starts, and ends, without ‘gotchas’

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Improving Customer Loyalty with 3 Easy Steps
Improving Customer Loyalty with 3 Easy Steps

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Customer Experience Vs Customer Service
Customer Experience Vs Customer Service

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Oracle to acquire CrowdTwist, adding loyalty solutions to Customer Experience portfolio
Oracle to acquire CrowdTwist, adding loyalty solutions to Customer Experience portfolio

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