Customer Loyalty Overrated — Marketers Should Consider Consumer Habits Instead
Google Extends Customer Match to the Display Network
10 Tips to Create Effective Customer Surveys During COVID-19
How to Turn Customer Satisfaction Survey Results into Action
Personalizing Your Customer Service with 6 Strategies
Know Your Customer Regulations in Crypto Exchanges
A Startup Guide to Creating an Ideal Customer Profile
Man or Machine? For Better Customer Service, Use Both
Offering Subscriptions Ensures Better Customer Experience
Why Productivity and Customer Experience go Hand-in-Hand
Is personalization, ID resolution worth risking customer trust?
Difference Between Personalization Engines Versus Customer Data Platforms (CDP)
Wipro Digital buys customer experience firm Rational Interactive
Improving Customer Service Using Artificial Intelligence
How Does “Definition of Done” Protect Your Customer, Money and Reputation?
Tripadvisor Launches Customer Review Service For Restaurants After Reorganizing
Check out Red Hat’s customer journey marketing stack
Customer Loyalty is Key – Here’s How to Make it Happen
Merkle launches digital advertising solution for retailers to monetize their customer data
How to Get (Useful) Customer Feedback in 4 Steps
Oracle Retail launches customer acquisition tool for commerce marketers
Marketing Automation and Customer Service: How are they Connected?
Why You Need to Consider IoT in Improving Customer Experience
3 Ways Tech Startups are Using AI to Revolutionize Customer Experience