Tag: Customer

Security breaches, no longer aberrations, need their own customer journeys
Security breaches, no longer aberrations, need their own customer journeys

Zunum Aero’s electric airplane just got its first customer
Zunum Aero’s electric airplane just got its first customer

Sprinklr adds AI to its customer experience platform
Sprinklr adds AI to its customer experience platform

Helpshift unveils AI designed for customer service
Helpshift unveils AI designed for customer service

Springbot opens a customer data co-op for retail SMBs
Springbot opens a customer data co-op for retail SMBs

Bedrock Data unveils software to help SMBs unify customer data
Bedrock Data unveils software to help SMBs unify customer data

Tapad launches a Customer Data Platform
Tapad launches a Customer Data Platform

3 Tactics To Increase Business + Customer Engagement
3 Tactics To Increase Business + Customer Engagement

New report: Customer Data Platforms doubled over last year
New report: Customer Data Platforms doubled over last year

Forever 21 breach exposed customer credit card info for months
Forever 21 breach exposed customer credit card info for months

AdWords advertisers can use phone numbers & addresses for Google Customer Match targeting
AdWords advertisers can use phone numbers & addresses for Google Customer Match targeting

5 Ways to Overcome Customer Ad Fatigue
5 Ways to Overcome Customer Ad Fatigue

Google Customer Match Expands to Include Targeting by Phone Number & Address
Google Customer Match Expands to Include Targeting by Phone Number & Address

Three Weird Customer Insights That Led To Kick-Ass Products
Three Weird Customer Insights That Led To Kick-Ass Products

Segment launches Personas to capture its ecosystem data into customer profiles
Segment launches Personas to capture its ecosystem data into customer profiles

New Gartner report spotlights analytics tools that map customer data across channels
New Gartner report spotlights analytics tools that map customer data across channels

What airlines can learn from smart marketers about the customer experience
What airlines can learn from smart marketers about the customer experience

Scott Brinker: Marketing is now customer experience’s champion
Scott Brinker: Marketing is now customer experience’s champion

The rise of the customer data platform as marketing’s ‘central nervous system’
The rise of the customer data platform as marketing’s ‘central nervous system’

The Role of AI in Assisting Customer Experience
The Role of AI in Assisting Customer Experience

Lytics becomes first customer data platform to add campaign coordination
Lytics becomes first customer data platform to add campaign coordination

Equifax customer service was apparently not informed about its hack
Equifax customer service was apparently not informed about its hack

Fuze CMO: A single source of truth for customer data ‘collapses under its own weight’
Fuze CMO: A single source of truth for customer data ‘collapses under its own weight’

Lithium adds Jive-x tech to its customer community platform
Lithium adds Jive-x tech to its customer community platform

The Review of Social Customer Service [Infographic]
The Review of Social Customer Service [Infographic]


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