Tag: Customer

Radius launches customer data platform for B2B
Radius launches customer data platform for B2B

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Deloitte Digital Buys AI Firm To Bolster Customer Engagement Skills
Deloitte Digital Buys AI Firm To Bolster Customer Engagement Skills

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T-Mobile whips out a new secret weapon for customer service: Humans
T-Mobile whips out a new secret weapon for customer service: Humans

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CDP AgilOne partners with Criteo to prevent wasting ads on an already-sold customer
CDP AgilOne partners with Criteo to prevent wasting ads on an already-sold customer

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Challenges of Customer Retention
Challenges of Customer Retention

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Forrester announces a new Customer Experience Cloud, plus two acquisitions to power it
Forrester announces a new Customer Experience Cloud, plus two acquisitions to power it

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7 customer service lessons from the best Uber driver ever
7 customer service lessons from the best Uber driver ever

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Security breaches, no longer aberrations, need their own customer journeys
Security breaches, no longer aberrations, need their own customer journeys

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Zunum Aero’s electric airplane just got its first customer
Zunum Aero’s electric airplane just got its first customer

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Sprinklr adds AI to its customer experience platform
Sprinklr adds AI to its customer experience platform

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Helpshift unveils AI designed for customer service
Helpshift unveils AI designed for customer service

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Springbot opens a customer data co-op for retail SMBs
Springbot opens a customer data co-op for retail SMBs

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Bedrock Data unveils software to help SMBs unify customer data
Bedrock Data unveils software to help SMBs unify customer data

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Tapad launches a Customer Data Platform
Tapad launches a Customer Data Platform

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3 Tactics To Increase Business + Customer Engagement
3 Tactics To Increase Business + Customer Engagement

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New report: Customer Data Platforms doubled over last year
New report: Customer Data Platforms doubled over last year

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Forever 21 breach exposed customer credit card info for months
Forever 21 breach exposed customer credit card info for months

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AdWords advertisers can use phone numbers & addresses for Google Customer Match targeting
AdWords advertisers can use phone numbers & addresses for Google Customer Match targeting

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5 Ways to Overcome Customer Ad Fatigue
5 Ways to Overcome Customer Ad Fatigue

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Google Customer Match Expands to Include Targeting by Phone Number & Address
Google Customer Match Expands to Include Targeting by Phone Number & Address

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Three Weird Customer Insights That Led To Kick-Ass Products
Three Weird Customer Insights That Led To Kick-Ass Products

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Segment launches Personas to capture its ecosystem data into customer profiles
Segment launches Personas to capture its ecosystem data into customer profiles

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New Gartner report spotlights analytics tools that map customer data across channels
New Gartner report spotlights analytics tools that map customer data across channels

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What airlines can learn from smart marketers about the customer experience
What airlines can learn from smart marketers about the customer experience

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Scott Brinker: Marketing is now customer experience’s champion
Scott Brinker: Marketing is now customer experience’s champion

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