Tag: Customer

Technology Highlights - Daily Updates on Technology & Devices

Why Amazon’s Dash Carts might have a tough time finding customer buy-in
Why Amazon’s Dash Carts might have a tough time finding customer buy-in

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Mint Mobile says hackers accessed customer information during a security breach
Mint Mobile says hackers accessed customer information during a security breach

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How H&R Block and Intuit are banking on your mistrust of the IRS to keep you as a customer
How H&R Block and Intuit are banking on your mistrust of the IRS to keep you as a customer

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Former FTX lawyer: Sam Bankman-Fried promised customer assets were ‘safeguarded’
Former FTX lawyer: Sam Bankman-Fried promised customer assets were ‘safeguarded’

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Caroline Ellison testifies: Sam Bankman-Fried said FTX customer funds would be a ‘good source of capital’
Caroline Ellison testifies: Sam Bankman-Fried said FTX customer funds would be a ‘good source of capital’

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Sam Bankman-Fried’s cofounder describes FTX’s hidden cheat code to misuse customer funds
Sam Bankman-Fried’s cofounder describes FTX’s hidden cheat code to misuse customer funds

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4 Ways Brands Leverage AI and ML for Compelling Customer Interactions
4 Ways Brands Leverage AI and ML for Compelling Customer Interactions

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SEMrush
Why Connected CX is Essential for Building a Seamless Customer Journey
Why Connected CX is Essential for Building a Seamless Customer Journey

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Great customer service is a competitive advantage, so why are so many companies getting it wrong?
Great customer service is a competitive advantage, so why are so many companies getting it wrong?

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Zoom now says it won’t use any customer content for AI training
Zoom now says it won’t use any customer content for AI training

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Zoom reverses policy that allowed it to train AI on customer data
Zoom reverses policy that allowed it to train AI on customer data

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Binance Reaches Agreement with SEC to Keep US Customer Assets in Country
Binance Reaches Agreement with SEC to Keep US Customer Assets in Country

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Delivering Memorable Customer Experience for All Age Groups With Digital Banking
Delivering Memorable Customer Experience for All Age Groups With Digital Banking

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In data we trust: How to establish customer trust through data privacy by Tealium
In data we trust: How to establish customer trust through data privacy by Tealium

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Why B2B brands must focus on orchestrating meaningful customer engagement
Why B2B brands must focus on orchestrating meaningful customer engagement

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Microsoft unveils AI “copilots” for sales, CRM and customer support
Microsoft unveils AI “copilots” for sales, CRM and customer support

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Dish Network suffers multi-day customer service and website outage
Dish Network suffers multi-day customer service and website outage

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Why Game and Software Developers Should Outsource Customer Support
Why Game and Software Developers Should Outsource Customer Support

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Using customer journey orchestration to engage existing customers during the pandemic
Using customer journey orchestration to engage existing customers during the pandemic

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The FTC weighs in on customer data privacy
The FTC weighs in on customer data privacy

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Questions to ask vendors before buying a customer journey orchestration solution
Questions to ask vendors before buying a customer journey orchestration solution

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11 Best Customer Support Software in 2022
11 Best Customer Support Software in 2022

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How Belk elevated its customer experience with personalization
How Belk elevated its customer experience with personalization

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Google Performance Max To Launch Customer Acquisition Features
Google Performance Max To Launch Customer Acquisition Features

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How Facebook Event Marketing Can Expand Your Customer Base
How Facebook Event Marketing Can Expand Your Customer Base

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