Tag: Customer

Technology Highlights - Daily Updates on Technology & Devices

Are Customer Service Chatbots Worth the Hype?
Are Customer Service Chatbots Worth the Hype?

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Waymo has its first commercial autonomous trucking customer
Waymo has its first commercial autonomous trucking customer

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B2B Sales Trends that Will Redefine Customer and Employee Experience in 2022
B2B Sales Trends that Will Redefine Customer and Employee Experience in 2022

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Microsoft Removes Minimum Spend For Customer Match, Adds Shopping Enhancements
Microsoft Removes Minimum Spend For Customer Match, Adds Shopping Enhancements

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Merkle introduces new customer experience products for contactless shoppers
Merkle introduces new customer experience products for contactless shoppers

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Conversational Marketing: Boosting Revenue and Improving Customer Experience
Conversational Marketing: Boosting Revenue and Improving Customer Experience

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The 3 Types of Customer Feedback Surveys You Need Right Now
The 3 Types of Customer Feedback Surveys You Need Right Now

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Gartner Analysts Predict Data Trends, Virtual Influencers, Slowing B2B Customer Journey
Gartner Analysts Predict Data Trends, Virtual Influencers, Slowing B2B Customer Journey

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What is Customer Acquisition Cost and Why Your Marketing Needs It
What is Customer Acquisition Cost and Why Your Marketing Needs It

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The direct link between company culture and customer loyalty
The direct link between company culture and customer loyalty

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Amazon allowed major breaches in customer data protection, alleges ex-chief of InfoSec
Amazon allowed major breaches in customer data protection, alleges ex-chief of InfoSec

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Demandbase added to the 365 Customer Insights ecosystem
Demandbase added to the 365 Customer Insights ecosystem

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How brands can create omnichannel customer experiences
How brands can create omnichannel customer experiences

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Different ways of seeing the customer
Different ways of seeing the customer

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How Augmented Reality (AR) Continues to Transform Customer Experience?
How Augmented Reality (AR) Continues to Transform Customer Experience?

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RollWorks announces new capabilities focused on the B2B customer journey
RollWorks announces new capabilities focused on the B2B customer journey

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How Conversational AI is Transforming the Customer Experience
How Conversational AI is Transforming the Customer Experience

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How Cinemark personalized the digital customer experience
How Cinemark personalized the digital customer experience

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Why Gaining Customer Trust is so Challenging Nowadays – and What to Do about It
Why Gaining Customer Trust is so Challenging Nowadays – and What to Do about It

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Why B2B customer experience is just as vital for growth as B2C
Why B2B customer experience is just as vital for growth as B2C

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Customer Experience Speakers for Your Event
Customer Experience Speakers for Your Event

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74% Of Consumers Expect A Hybrid Customer Buying Experience, Study Finds
74% Of Consumers Expect A Hybrid Customer Buying Experience, Study Finds

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As big companies take liberties with customer data, mistrust abounds
As big companies take liberties with customer data, mistrust abounds

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T-Mobile investigates claims of giant customer data breach
T-Mobile investigates claims of giant customer data breach

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HBO Max leans into customer demand for enhanced digital experiences in stores
HBO Max leans into customer demand for enhanced digital experiences in stores

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