When Twitter Suffers An Outage Who Will Hear Our Complaints?

Twitter users can’t see new tweets in timelines. Company says its engineers are working on a fix.


Twitter is experiencing a significant outage tonight. Since about about 8 p.m. Eastern time, many users’ timelines haven’t been updating on the web and mobile apps.

Twitter posted an update at 8:50 p.m. on its status blog:

We are currently experience an issue with tweeting and a delay in timelines. Our engineers are currently working on this issue.

Interestingly, it appears that many people are still able to tweet. And tweet their complaints about Twitter being down. But because of the outage, those complaints don’t have an audience. Unless you turn to Twitter search.

Postscript: My Twitter timeline — and judging from the Twitter chatter, most others — started coming back at about 9:30 p.m., meaning it was an outage of about 1 1/2 hours. Twitter Support gave an all-clear tweet at 9:44 p.m.:

About The Author

Martin Beck is Third Door Media’s Social Media Reporter, covering the latest news for Marketing Land and Search Engine Land. He spent 24 years with the Los Angeles Times, serving as social media and reader engagement editor from 2010-2014. A graduate of UC Irvine and the University of Missouri journalism school, Beck started started his career at the Times as a sportswriter and copy editor.


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