Tag: Customer

Customer Experience AI Isn’t an IT Project

MessageGears Debuts Upgrade To Support Facebook Customer Audiences And Google Customer Match

Customer Experience with a Millennial Mind

Athletic Shoe Company On Enters New Customer Segment, Healthcare Workers

5 WhatsApp Business features to Elevate Customer Experience

4 Actionable Tips to Improve your Customer Service Strategy

What’s behind the hype about Customer Data Platforms?

Customer Relationships: The Benefits of Using CRM Software for Startups

Texas Restaurants Look To Boost Safety Through Customer Reporting

Customer Loyalty Overrated — Marketers Should Consider Consumer Habits Instead

Google Extends Customer Match to the Display Network

10 Tips to Create Effective Customer Surveys During COVID-19

How to Turn Customer Satisfaction Survey Results into Action

Personalizing Your Customer Service with 6 Strategies

Know Your Customer Regulations in Crypto Exchanges

A Startup Guide to Creating an Ideal Customer Profile

How to Provide Customer Support on Social Media Faster

Man or Machine? For Better Customer Service, Use Both

Offering Subscriptions Ensures Better Customer Experience

Why Productivity and Customer Experience go Hand-in-Hand

Is personalization, ID resolution worth risking customer trust?

Difference Between Personalization Engines Versus Customer Data Platforms (CDP)

Wipro Digital buys customer experience firm Rational Interactive

Improving Customer Service Using Artificial Intelligence

How Does “Definition of Done” Protect Your Customer, Money and Reputation?

Tripadvisor Launches Customer Review Service For Restaurants After Reorganizing

Check out Red Hat’s customer journey marketing stack

Customer Loyalty is Key – Here’s How to Make it Happen

Merkle launches digital advertising solution for retailers to monetize their customer data

How to Get (Useful) Customer Feedback in 4 Steps

Oracle Retail launches customer acquisition tool for commerce marketers

Marketing Automation and Customer Service: How are they Connected?

Why You Need to Consider IoT in Improving Customer Experience

3 Ways Tech Startups are Using AI to Revolutionize Customer Experience

AI Customer Service Will Save You Money, but it Might Cost You Customers

5 Strategies the Best Customer Success Orgs Are Rethinking For 2020

The Perfect Job Description for a VP of Customer Experience (CX) 

Lytics now integrates with Google Marketing Platform to enable customer data-informed campaigns

LogMeIn adds WhatsApp, WeChat integration to Bold360 customer engagement platform

Retina integrates with Shopify, offers predictive analytics for customer lifetime value

Less than 40% of customer data execs confident they know where company’s data is stored

How AR and VR Will Enhance Customer Experience