We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Tag: Customer

Technology Highlights - Daily Updates on Technology & Devices

Repin Comment
Scott Brinker: Marketing is now customer experience’s champion
Scott Brinker: Marketing is now customer experience’s champion

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
The rise of the customer data platform as marketing’s ‘central nervous system’
The rise of the customer data platform as marketing’s ‘central nervous system’

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
The Role of AI in Assisting Customer Experience
The Role of AI in Assisting Customer Experience

Repin Comment
avatar
onto Customer Service
Repin Comment
Lytics becomes first customer data platform to add campaign coordination
Lytics becomes first customer data platform to add campaign coordination

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
Equifax customer service was apparently not informed about its hack
Equifax customer service was apparently not informed about its hack

Repin Comment
avatar
onto Hacking News
Repin Comment
Fuze CMO: A single source of truth for customer data ‘collapses under its own weight’
Fuze CMO: A single source of truth for customer data ‘collapses under its own weight’

Repin Comment
avatar
onto Data Analysis
Repin Comment
Lithium adds Jive-x tech to its customer community platform
Lithium adds Jive-x tech to its customer community platform

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
The Review of Social Customer Service [Infographic]
The Review of Social Customer Service [Infographic]

Repin Comment
avatar
onto Customer Service
Repin Comment
D&B CMO Rishi Dave recounts how his company looked into the mirror to find the customer
D&B CMO Rishi Dave recounts how his company looked into the mirror to find the customer

Repin Comment
avatar
onto Customer Service
Repin Comment
Forrester report: Automation is taking over customer interaction
Forrester report: Automation is taking over customer interaction

Repin Comment
avatar
onto Marketing Automation
Repin Comment
Report: Customer satisfaction with search drops, in social Google+ beats Facebook
Report: Customer satisfaction with search drops, in social Google+ beats Facebook

Repin Comment
avatar
onto Search Trends
Repin Comment
Customer data platform Segment adds Looker Source to define audiences from multiple tools
Customer data platform Segment adds Looker Source to define audiences from multiple tools

Repin Comment
avatar
onto Marketing Data
Repin Comment
SugarCRM launches first product to help provide a ‘full view of customer’
SugarCRM launches first product to help provide a ‘full view of customer’

Repin Comment
avatar
onto CRM Software
Repin Comment
Salesforce’s ‘State of Marketing’ Report: Customer experience takes center stage
Salesforce’s ‘State of Marketing’ Report: Customer experience takes center stage

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
Apple’s Business Chat is a powerful new channel for customer service & inbound sales
Apple’s Business Chat is a powerful new channel for customer service & inbound sales

Repin Comment
avatar
onto Apple
Repin Comment
How digital transformation starts with the customer experience
How digital transformation starts with the customer experience

Repin Comment
avatar
onto Digital Transformation
Repin Comment
LiveRamp Adds People-Based Search Targeting For Google Customer Match
LiveRamp Adds People-Based Search Targeting For Google Customer Match

Repin Comment
avatar
onto Marketing Platforms
Repin Comment
Phishing campaign alerts DocuSign to customer data breach
Phishing campaign alerts DocuSign to customer data breach

Repin Comment
avatar
onto Security Measures
Repin Comment
How customer identity solutions slash churn — and boost revenue
How customer identity solutions slash churn — and boost revenue

Repin Comment
avatar
Repin Comment
IBM enlists Watson to define customer segments and insights
IBM enlists Watson to define customer segments and insights

Repin Comment
avatar
Repin Comment
Study: Gap Found Between Customer Expectations And Reality
Study: Gap Found Between Customer Expectations And Reality

Repin Comment
avatar
Repin Comment
The connected audience: Content and creative needs for each stage of the customer journey
The connected audience: Content and creative needs for each stage of the customer journey

Repin Comment
avatar
Repin Comment
Is the “augmented customer” the future of tech?
Is the “augmented customer” the future of tech?

Repin Comment
avatar
Repin Comment
Sprinklr, the former social platform, emerges this week as a customer experience cloud
Sprinklr, the former social platform, emerges this week as a customer experience cloud

Repin Comment
avatar
Repin Comment
Businesses can now request customer locations within Twitter Direct Messages
Businesses can now request customer locations within Twitter Direct Messages

Repin Comment
avatar
onto Location Marketing